The flight attendant and health care: professional training in Brazil
Keywords:
Flight Attendant. Professional Training. Professional Competence. Comprehensive Health Care.Abstract
The fast-paced growth of air transportation combined with the changes currently underway in society transformed the role of flight attendants from mere providers of comfort and safety to caring for the health needs of passengers. We have conducted a document-based research outlining flight attendants training practices concerning health care responsibility. The Brazilian legislation shows itself unclear and has failed in many cases to determine which authority should regulate and control such matters when it transferred powers from Department of Civil Aviation to National Civil Aviation Agency of Brazil. Current trends in education focused on professional skills paves the way for a continuous learning model that is more efficient and compatible with the extended flight attendants’ role in providing in-flight health-related care, which lays the way open for a more qualified training from an academic point of view.
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O comissário de voo e os cuidados à saúde: a formação profissional no Brasil
RESUMO: A evolução vertiginosa do transporte aéreo, aliada às mudanças sociais da atualidade, ampliam a atuação do comissário de voo do provimento de conforto e segurança aos passageiros para o atendimento às necessidades de saúde da população embarcada. Realizou-se uma pesquisa documental com o objetivo de levantar a normatização da formação deste profissional, em particular no que diz respeito ao aspecto saúde. A legislação brasileira mostra-se pouco clara e, em muitos casos, não define os órgãos responsáveis pela normatização e controle, na transição do Departamento de Aviação Civil para a Agência Nacional de Aviação Civil. As tendências contemporâneas da educação voltada para competências propiciam um aporte capaz de favorecer uma aprendizagem continuada mais eficaz e compatível com a expansão da intervenção do comissário no atendimento de demandas tanto individuais como coletivas relacionadas com a saúde, sugerindo a oportunidade de uma formação mais qualificada, do ponto de vista acadêmico.
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PALAVRAS-CHAVE:
Comissário de Voo. Capacitação Profissional. Competência Profissional. Assistência Integral à Saúde.Downloads
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