Adverse events in the health care for children: conceptions of family/caregiver in the primary care
DOI:
https://doi.org/10.15448/1983-652X.2013.3.13471Keywords:
patient safety, child, primary health care, child careAbstract
Objective: To identify child care adverse events in the primary health, from the perspective of the family/caregiver and to analyze adverse events from the assumption of patient safety.
Materials and Methods: It is a qualitative exploratory descriptive research developed in the Basic Health Unit in Porto Alegre/RS. Eleven (11) family members/caregivers participated in this study through a semi-structured interview, which was submitted to a thematic analysis. The project was approved by the Ethics Committee of the Municipal Health Secretariat.
Results: The process of analysis showed three categories: adverse events in health care actions; guarantee of access to the health service and the resolvability as a principle for patient safety; and professional qualification, skills and abilities as prerequisites for patient safety.
Conclusions: The qualification of the professional, the resolvability and the guaranteed access are assumptions to the user's safety in primary health care.
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