Comprehensions about employee satisfaction in the commercial sector of a cash transportation company
DOI:
https://doi.org/10.15448/2178-5694.2025.1.47834Keywords:
Job Satisfaction, Organizational Culture, Work Motivation.Abstract
Workplace satisfaction is recognized as a key element for organizational performance and employee motivation. Within this context, this study aims to analyze the factors that influence the satisfaction of employees in the commercial sector of Empresa Alpha, a large company in the cash-in-transit sector. A quanti-qualitative approach was adopted, involving the application of a structured questionnaire and an interpretivist analysis of the Organizational Culture. The results indicate that the Organizational Culture of Empresa Alpha is perceived as structured and collectively oriented. However, there are significant discrepancies in perception between genders. Regarding Job Satisfaction, employee engagement and motivation stand out, while gender differences are observed of stability, recognition, autonomy, and the meaning of tasks, pointing to the need for more equitable people management strategies.
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Copyright (c) 2025 Jéssica Syrio Callefi, Ariadne Lara Lima Teixeira
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