Reporte de itens de discrepância na aviação civil: um estudo baseado em um corpus especializado
Keywords:
reportes, itens de discrepância, não rotina, discrepâncias, manutenção de aeronaves. Discrepâncias, Manutenção de aeronaves, Aircraft maintenance, Reports, Discrepancy items, Discrepancies, Non routine.Abstract
Frequentemente aeronaves apresentam panes e problemas em diversos dos seus componentes e sistemas. Tais eventos são chamados de itens de discrepância, aqueles que não foram esperados para ocorrer naquele momento. Essas ocorrências devem ser reportadas e soluções estabelecidas para a continuidade da operação da aeronave. Para tanto, é necessário que um reporte seja construído de maneira a informar textualmente e de forma concisa a pane identificada pelo piloto ou mecânico e a ação tomada pela manutenção. Através de exemplos reais de reportes de manutenção e do uso dos princípios da Linguística de Corpus, esse artigo apresenta a linguagem usada para a redação deste gênero textual e busca encontrar uma forma mais adequada de se construir um reporte. São consideradas as informações que devem estar presentes em seu corpo para que processos de manutenção possam ser mais precisos, levar menos tempo e consumir menos recursos.
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Aircraft discrepancy report in civil aviation: a study based on a specialized corpus
ABSTRACT: Aircraft frequently have problems and malfunctions in several of their components and systems. These events, which are not expected to occur when they do, are called discrepancy items. Such occurrences should be reported, and their correspondent solutions should be identified for the continued operation of the aircraft. To this end, it is necessary that a report is made in such a way as to textually and concisely inform both the problem identified by the pilot or mechanic and the action taken by maintenance. Using real examples of maintenance reports and of the application of the corpus linguistics principles, this paper presents the language used for the writing of this genre and aims to find a more appropriate way to make a report. The information that should be present in the reports in order to improve the accuracy of the maintenance processes and to reduce the time and resources they utilize is taken into account.
KEYWORDS: aircraft maintenance; reports; discrepancy items; discrepancies; non-routine
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